PRIVACY POLICY

Camping MobyDick Privacy Policy

Access and use of the website https://www.campingmobydick.com/ (hereinafter, “the Website”) attributes the status of user to its visitor, a fact that implies total acceptance without reservation by the user of the current conditions of use in the Privacy Policy of CAMPING MOBY DICK, S.L. (hereinafter, “the Privacy Policy”) of the CAMPING MOBY DICK, S.L. Website. in every moment.

CAMPING MOBY DICK, S.L. (hereinafter, “Camping MobyDick”) works to offer you the best possible experience through its products and services. To do this, in some cases, it is necessary to collect information to achieve it. The privacy of people is important, both of the users of the Web and of any other affected parties who provide information through it. These data will be processed by Camping MobyDick as part of the provision of services (hereinafter and jointly, “you” or the “user” and plurally, “you” or the “users”). In this sense, Camping MobyDick is committed, for the purposes of the provisions of Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights, and the corresponding Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, relating to the protection of natural persons with regard to the processing of personal data and the free circulation of such data, to responsible treatment of their data, in relation to its role and maintenance of fundamental rights protected in Article 8(1) of the Charter of Fundamental Rights of the EU and Article 16(1) of the Treaty on the Functioning of the EU, in accordance with the principle of proportionality. The user is informed in this way that Camping MobyDick will incorporate the personal data provided by users into an automated file, according to the previously mentioned standards.

For the purpose of greater transparency, in the following sections we make you aware of the processing of your data.

Basic information on Data Protection:

1. – Who is responsible for the processing of your data?

Company name: CAMPING MOBY DICK, S.L. (Camping MobyDick).
N.I.F.: B72892565.
Registered office: CALLE COSTA VERDE, 16, 17210 Palafrugell, Girona.
Telephone: 972 61 43 07.
Email: info@campingmobydick.com.

Camping MobyDick has appointed an internal contact person delegated for User Data Protection. If you wish to make a query regarding your personal data, you can contact him by email at info@campingmobydick.com.

2.- What personal data do we collect?

We collect the personal data that you as a user may provide us, both from yourself and from third parties, especially:

Name, address and date of birth.
Telephone number and email address.
Geographic location.
Information regarding payments and returns.
IP address, date and time you accessed our services.
Other information that you have decided to share with Camping MobyDick, or that has been necessary for the correct request of the requested service.

3.- What is the purpose of the processing of your data?

Camping MobyDick processes the information provided by interested parties for the following purposes:

Manage reservations and requests that the user makes through the Web
Manage the sending of information requested by companies, freelancers, or individuals, including the sending of commercial communications about their news, services, offers and special promotions, so that you can respond to requests and offer benefits to users.
Develop and manage contests, raffles or other promotional activities that you may organize.
Develop possible commercial actions and carry out the maintenance and management of the relationship with the user, as well as the management of the services offered through the website and information tasks, being able to carry out automatic assessments, obtaining profiles and segmentation tasks. clients in order to personalize the treatment according to their characteristics and needs and improve the user’s online experience.
Video surveillance of the facilities in order to ensure the physical safety of people, furniture, infrastructure and premises.
In some cases it will be necessary to provide information to the Authorities, or to third companies for audit reasons, as well as handle personal data from invoices, contracts and documents to respond to complaints from clients or Public Administrations.

We inform you that the personal data obtained from your registration as a user will form part of the Record of Treatment Activities and Operations, which will be updated periodically.

only in accordance with the provisions of the RGPD.

4.- What is the legitimacy for the processing of your data?

The legal bases for purposes a), b) and c) are the existence of a pre-contractual and/or contractual relationship, the legitimate interest of Camping MobyDick, and, where applicable, the express consent of the user. Purpose d) is based on your consent, in addition to the legitimate interest of Camping MobyDick.

The legal basis of purpose e) is article 4 of Instruction 1/2006, of November 8, of the Spanish Data Protection Agency, on the processing of personal data for surveillance purposes through camera systems or camcorders. The legal basis of purpose f) is compliance with Ordre IRP/352/2009, of July 3, on the obligation of hostel establishments located in Catalonia to refer to the General Directorate of the Police, for mitjans telemàtics , the information relating to the status of the persons who are allocated.

5.- How long will we keep your data?

The data obtained will be kept for the shortest possible time, which will be at least during your relationship with Camping MobyDick. Subsequently, once this has been extinguished, legal obligations will be kept for the period necessary for the formulation, exercise or defense of claims, always being duly blocked. Regarding the newsletter, your data will be maintained until you decide to request unsubscription or exercise your right to object.

6.- Do we share your data with third parties?

Camping MobyDick undertakes to never share or provide your data to third parties without your express consent. However, to provide the best service and in order to provide you with a great experience, it is necessary that you give access to your personal data to certain suppliers and/or external service providers (with whom you have entered into legally required contracts under which guarantee strict compliance with personal data protection regulations), who will act as data processors. These are:

MASTER CAMPING S.L., the system through which reservations are managed. It guarantees the protection and confidentiality of personal data of any type provided by users.
Cool’n Camp SAS, the e-concierge that improves establishment management and a better experience for users.
GRITCHEN AFFINITY SAS, the users’ Insurer, which will only have access to their data if they decide to hire it.
In some cases, the law may require the disclosure of personal data to public bodies or other parties, however Camping MobyDick will only disclose what is strictly necessary to comply with such legal obligations.

Camping MobyDick has adopted the legally required levels of data protection, in addition to installing and keeping up to date all the technical measures at its disposal to prevent misuse, alteration, loss, or unauthorized access by third parties.

7.- What rights do you have and how to exercise them?

You can request for free:

Right of access: you can ask Camping MobyDick if it is processing personal data that concerns you or not. If so, you will have the right to access them.
Right to rectification: request rectification of your data when it is inaccurate.
Right to deletion and to be forgotten: request the deletion of your data when it is no longer necessary for the purposes for which it was collected.
Right to limit processing: in some circumstances you can request that Camping MobyDick only retain your data for the exercise or defense of claims.
Right to object: if exercised, Camping MobyDick will stop processing your data, except for compelling legitimate reasons, or the exercise or defense of possible claims.
Right to data portability: in the event that you want your data to be processed by another data controller, Camping MobyDick will facilitate the transfer of your data to the new controller in a structured, commonly used and machine-readable format, provided that it is technically possible. possible.
Right not to be subject to individualized decisions: you can request that Camping MobyDick not make decisions that are based solely on automated processing for profiling.

For any matter related to the processing of data of natural persons by Camping MobyDick, you may contact the email address info@campingmobydick with the subject “Data Protection”, or the telephone number 972 61 43 07. To exercise your rights through a request, you can contact the Data Protection Officer through the following email address info@campingmobydick.com, indicating: name, surname, and the email address with which you contacted Camping MobyDick.

If Camping MobyDick has doubts about your identity, and always with the aim of protect your data, you could request a photocopy of your D.N.I. or legal document valid in law, through which it would be possible to identify you.

As long as you have given consent for a specific purpose, you may withdraw it at any time, the withdrawal of which will not have retroactive effects.

For more information about your rights, it is advisable to consult the website of the Spanish Data Protection Agency: Exercise your rights | AEPD. To file a claim with the Control Authority: claim with the Spanish Data Protection Agency.

We inform that the user is solely responsible for the veracity and correctness of the data included, exonerating Camping MobyDick from any responsibility in this regard. Users always guarantee and are responsible for the accuracy, validity and authenticity of the personal data provided in the registration or subscription form, in the same way that they undertake to keep them duly updated. Camping MobyDick reserves the right to terminate the contracted services where appropriate with users who have provided false, incomplete, inaccurate or outdated data. Camping MobyDick is not responsible for the veracity of the information prepared by another source, in the same way that it is not responsible for hypothetical damages that may arise from the use of said information. Camping MobyDick is exonerated from liability for any damage or harm that the user may suffer as a result of errors, defects or omissions in the information provided, provided that it comes from sources other than Camping MobyDick.

The user certifies that he or she is over 14 years of age and that he or she has the necessary legal capacity. Regarding minors under 14 years of age, in accordance with article 8 of the RGPD and article 7 of LO 3/2018, on the Protection of Personal Data and guarantee of digital rights, Camping MobyDick will require valid, free, unequivocal, specific and informed of their legal guardians to process their personal data. To do this, it will be necessary to present a valid legal document from the person who gives their consent. In the rest of the cases, the data will be processed in accordance with what was previously established, except in cases in which the Law requires the assistance of the holders of parental authority or guardianship.

8.- About links to other websites.

There may be links to other websites on the Web. When you access one of them, we inform you that the visit will be subject to the privacy policy of said external website, thus leaving CampingMobyDick disassociated from any type of responsibility regarding its Privacy Policy. We recommend that you read the privacy and data processing policies of other websites that you visit through the Web.

9.- Social networks.

Camping Moby Dick has a presence on some social networks on the Internet, for which it acts as data controller in relation to the data it publishes on each social network, according to the rules established for this purpose by each of them. In this way, Camping MobyDick may publish images and content on social networks about: activities, events, and those related to it that it deems appropriate to share in accordance with its legitimate interest. It will not extract personal data from social networks, unless users give their express consent to do so.

10.- Direct marketing.

Camping MobyDick does not use personal data for direct marketing purposes without having expressly received your consent.

11.- Is it possible to modify the privacy policy?

Yes, the Privacy Policy is subject to modification. However, your personal data will only be processed as established in the Privacy Policy in force at the time your data is collected. If Camping MobyDick decides to treat your personal data differently than stated in the Privacy Policy, it will inform you through your email (as long as you have it, otherwise it will be understood as rejected), and accordingly You will also be given the option to authorize or reject other uses or disclosures of personal data that you have provided before the modification of the Privacy Policy.

In the event that Camping MobyDick cancels or considers any of the clauses of this Privacy Policy null and void, the rest of the conditions should not be affected, fully maintaining their validity and validity, in accordance with the regulations in force at all times.

By using the Website, the user acknowledges that they have read and accept the Privacy Policy and our Legal Notice.

Last modification: 03/28/2024